About Us  
"We manufacture each product like it was meant to save our own lives."

Brian Dawson There are benefits that come with installing a Tel-Tron emergency call system in your senior living community. We design and manufacture the three most desired emergency call technologies - hardwired, telephone-based, and wireless. The result is that we will recommend the system that's right for you, not the one we make the most profit on, unlike other manufacturers who make only one kind of emergency call system. We make sure the system we install will work properly under every conceivable circumstance. If it won't work, we would rather turn down the business. The way we see it, it is better for us to lose a sale to the competition, than compromise the integrity and high standards of our company.

chip We are committed to reliable performance that not only meets, but exceeds your expectations. This is how we've earned our enviable reputation as both an innovator and producer of quality emergency call system technology for senior living.


Traditional Values... Advanced Technology

Hermam Dawson In 1930 at the age of 19, armed with an aptitude for math and science and an innate curiosity about how to make things work better, Herman Dawson began tinkering with electronics, building and repairing small appliances, motors, radios and the like. His dream was to learn enough about electricity, and the promise it held, to change the ways we lived and worked. Ultimately, Herman used that knowledge to start a business that would positively impact people's lives.

In 1945, at age 34, guided by an abiding faith in the future and nurtured by a strong family work ethic, Herman Dawson founded the Tel-Tron Technologies Corporation. At the time, Tel-Tron manufactured coin operated chairside radios for hotel chains across the nation. The Tel-Tron Technologies Corporation was immediately successful because of the new radio technology Herman developed which allowed high quality reception in high-rise hotel buildings, where none was possible before. It is this kind of creativity in applied R&D which would become the hallmark of Tel-Tron in the future.

The company prospered after WW II. Herman began growing the business by applying a brand of ingenuity and technical expertise he honed in shops, garages and cellars during the '20s and '30s.



A History of Growth and Innovation

Radio Lady Today, nearly 60 years later, Tel-Tron manufactures the most advanced emergency call systems, comprising digital wireless communications, Internet data warehousing, fully integrated smoke and fire protection, pocket pagers, fully addressable intercom and high-end microprocessor-based products. They are all designed and manufactured in a state-of-the-art facility in Daytona Beach, Florida.

Over the years, Tel-Tron has been raising the bar for safety in retirement housing and senior care environments. Nearly 500 senior living communities across the nation use Tel-Tron's advanced emergency call systems and technology to ensure their residents' safety today.

Thanks to this rapidly advancing technology, there is a plethora of options for connecting your residents to your staff when help is needed. There are wireless systems, telephone-based systems and hardwired systems, each with their own unique advantages. Over the decades, Tel-Tron has been a pioneer and an innovator in each of these technologies.



What Sets Tel-Tron Apart

Tel-Tron At Tel-Tron, we understand life safety. Combining both state of the art technology and common sense features, we provide every option desired by modern retirement communities.

Our mission is to provide our customers with complete satisfaction. We are partners long after the sale is made. Through our nationwide distributor network, service is part of the value we provide. In recent years, the number of Tel-Tron distributors has increased greatly with designated distributors covering most of the United States. Wherever our customers are building, we are able to install and service our product.

Think of Tel-Tron as a crucial partner in life safety. Installing a Tel-Tron emergency call system in your community will help attract, protect and retain residents.




Customer Success

Customer Success is not simply a department at Tel-Tron. It is a part of our culture. From the moment a prospective customer becomes our partner, they realize that things will be different when you team up with Tel-Tron. We provide each new client with a customized Success Plan to ensure they are equipped with all the resources necessary to successfully operate their emergency call system. We understand that regular communication with our partners is vital. That is why we routinely contact our clients soliciting feedback and reviewing their Success Plan to ensure they are taking advantage of the available training resources and understand that we are not merely a vendor, but a trusted partner.


Our Management Team

Tel-Tron's management team has decades of combined experience in the emergency call industry. From Tel-Tron's inception in 1945, Tel-Tron leadership has led the company to be the best at what we do. In fact, Tel-Tron is the oldest emergency call system provider. Technological leadership has always characterized the company's efforts. As the senior living industry has changed, Tel-Tron's management team has made sure to change with it to meet the needs of our customers.


Sales

Tel-Tron's sales team has an extensive understanding of the senior living industry and considerable expertise gained through close partnerships with its customers. Our sales team is well-informed on the current issues that senior living communities are experiencing. With their extensive product knowledge, our sales team is poised to help you solve your communities unique problems and address your needs.


Technical Support

When you call Tel-Tron's technical support, you're not talking to a machine or a person in a far-off land. You're talking to a live person in Daytona Beach, Florida. We are experts on Tel-Tron equipment, which is manufactured no more than 50 feet from us every day. If we run into a technical issue we can't solve, we can walk 10 feet across the hall and talk to the person who designed the product.

We strive to answer your questions - whether by email, web request or phone call - as quickly and accurately as possible and we will follow up with you every day until your issue is resolved. We are your partners in technical issues and we will provide you with many resources to help you resolve your problem. In fact, Technical Support wrote many of the manuals based on feedback from you!


Project Management

Tel-Tron’s Project Management department takes great pride in delivering a fluid, positive experience during your time of change. At Tel-Tron, we employ the most current standardized project management techniques recognized by PMI - the Project Management Institute. Our fractal implementation process ensures that regardless of the size of your project, quality and process stay consistent. Our project managers go through annual training and use state-of-the-art management tools to make sure that change happens on your schedule and critical path adjustments happen in real-time. The Tel-Tron Project Management team looks forward to working with you and ensuring that your grandest visions become reality.


Corporate Programs

Tel-Tron Outreach



Our Products

Wireless Hardwired Mobile Devices Monitoring Resident and Staff Check-In Ethernet Gateway AudiTrak
Wireless
Systems		 Hardwired
Systems		 Mobile Devices Monitoring Systems Resident & Staff Check-In Ethernet Gateway Auditrak