What sets Tel-Tron Apart?
All emergency call companies have call stations and pendants, but what sets Tel-Tron apart are our unique qualities. We call these differentiators the Tel-Tron Advantage, and they allow us to strategically create the desired outcomes of every customer we serve.
The Tel-Tron Advantage is made up of 4 key components: The Tel-Tron Process, World-class support, product manufacturing, and Technology Innovation.
The Tel-Tron Process
Tel-Tron has developed our proven Tel-Tron Process to guide you through Emergency Call System buying, installation, and training with ease and comfort.
More information on The Tel-Tron Process.
World-Class Support
Tel-Tron’s World-Class Technical Support includes an impressive assortment of training options and resources which allow you to train your staff in the way that works best for you. Some key support features include:
- Web-based Case Management
- Online Knowledge Base
- Video Tutorials
- Remote Diagnostics
- 24x7 Availability
- Remote Diagnostics
- USA-Based Contact Center
- Phone & Email Support
We are the Manufacturer
Other Emergency Call System companies simply buy parts and integrate them, but at Tel-Tron, we manufacture our own products right here in the USA.
As a result, we integrate all senior living features into our products, not as an after-thought or an add-on. And we control product quality and lifecycles, so there are no abrupt product discontinuations or loss of product support.
Technology Innovation
At Tel-Tron, we pride ourselves in fostering a culture of technological innovation. With a fully-staffed in-house engineering team focused on fulfilling a market-driven product roadmap, we are always breaking new ground and creating new and better solutions for our customers in the world of emergency call systems for senior living.