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Technical Support
Technical Support

The Support You Need to Ensure Your Success

When you choose Tel-Tron, you’re getting more than just an emergency call system for your community. You’re getting a personal coach, to help you every step of the way as you learn how to leverage and fully-utilize your new system.

How do we do this? Our comprehensive support network is designed to provide many viable choices to resolve your technical issues on your own terms and at your convenience. Our goal is to help ensure your success by providing the tools and resources you need, so that operation of your emergency call system becomes smooth and efficient, leaving you more time to run your business.

Self-Service

With our Technical Support Self-
Service Portal, you have access to:

  • Case history
  • Open cases, including making
    notes in your current cases
  • Need your Portal login? Send an
    email to support@tel-tron.com

For more information on the Tel-Tron Support Network or the Technical Support Self-Service Portal, please contact us today.

For questions or technical issues which require immediate assistance, our 24-hour technical support can be reached at 386.523.1079 and will be happy to help you resolve your issue.

Customer Testimonals

“We are now up and running on our new Tel-Tron system. The team is thrilled with all the new reporting capabilities and the ease of operation. Tel-Tron did a superior job with the installation and subsequent training. Thanks to all of you for your support.”

Marysusan Gibson, General Manager
Merrill Gardens at Puyallup

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Corporate Offices

2570 West International Speedway Blvd
Suite 200, Daytona Beach, FL 32114

P 386.255.1921
info@tel-tron.com

Technical Center

226 Fentress Boulevard
Daytona Beach, FL 32114

P 386.255.1921
info@tel-tron.com

West Coast Offices

2942 North 24th Street
Suite 107, Phoenix, AZ 85016

P 386.236.3435
orders@tel-tron.com

Parts Ordering

386.236.3437
orders@tel-tron.com

Technical Support

386.523.1079
support@tel-tron.com

System Sales

386.523.1069
sales@tel-tron.com

Training

386.523.1075
training@tel-tron.com